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Chase Amazon Credit Card Phone Number

chase amazon credit card phone number

If you’re an Amazon credit card holder serviced by Chase Bank, you might require the bank’s contact information for a variety of reasons. You might have queries about your card, or perhaps you need to report a lost or stolen card. Regardless of the reason, being able to connect with customer service can ease your concerns and provide the assistance you need. This article will provide essential information about contacting Chase regarding your Amazon credit card.

Chase Amazon Credit Card Services

Chase Bank provides a dedicated customer service line for its Amazon credit card holders. To ensure the accuracy of this article, please check the latest information on Chase’s official website or your credit card’s back. The customer service phone number for Amazon Rewards Visa Signature Card holders in the United States is 1-888-247-4080.

If you’re located outside the U.S., you can call Chase collect at 1-302-594-8200.

Please note, these numbers can change over time, and it’s always best to check the most current information from a reliable source.

Hours of Operation

The customer service for Chase credit card holders typically operates 24 hours a day, seven days a week. However, it’s best to check the official Chase website or your credit card information to confirm this, as hours can vary.

When to Contact

There are several reasons you might need to contact Chase regarding your Amazon credit card:

1. Card Lost or Stolen: If your card is lost or stolen, it’s crucial to report it as soon as possible. Chase’s customer service can help you with that process and provide information on how to get a replacement card.

2. Unrecognized Charges: If you see charges on your statement that you do not recognize, contact Chase immediately. They can guide you through the steps to dispute the charges and protect your account.

3. Payment Issues: If you’re having trouble making payments, or if you need to change your payment due date, contacting customer service can provide solutions and potentially help you avoid late fees.

4. General Inquiries: For questions about your credit limit, interest rate, reward points, or any other aspects of your card, Chase’s customer service can provide the answers you need.

Remember, never share sensitive information like your credit card number through email or text. Always use the official customer service number to discuss your account details.

Alternative Contact Methods

Aside from the dedicated phone line, you can also manage many aspects of your Amazon credit card account via Chase’s secure online platform or mobile app. You can view your statement, pay your bill, check your reward points, and more. For more complex issues, you can send a secure message to customer service directly through the website or app.

In conclusion, being able to contact Chase about your Amazon credit card is essential for managing your account and addressing any issues promptly. It provides a direct link to the help and information you need to take full advantage of your card’s benefits. However, always verify contact numbers from official sources and remember to safeguard your personal information.