Tuesday, September 26, 2023
Credit Card

Big Lots Credit Card Phone Number

big lots credit card phone number

Whether you are an existing Big Lots credit cardholder or considering applying for one, having access to customer service is essential for a smooth experience. The Big Lots credit card phone number is a direct line of communication for any queries, concerns, or assistance you may need regarding your credit card. This article offers a comprehensive guide on how to use the Big Lots credit card phone number effectively and what services you can avail through this medium.

What is Big Lots?

Big Lots is a retail company with stores across the United States. It offers a variety of products, including furniture, home decor, and grocery items, often at discounted prices. To facilitate customer purchases and offer financing options, Big Lots partners with Comenity Bank to provide the Big Lots credit card.

Big Lots Credit Card Phone Number

  • 888-566-4353 (TDD/TTY: 888-819-1918)

Please note that contact information can change, and it’s always good practice to verify the phone number by visiting the official Big Lots website or the Comenity Bank website.

Services You Can Access

1. Application Inquiries

If you are considering applying for a Big Lots credit card, you can use the phone number to ask questions about the application process, eligibility requirements, and the benefits of the card.

2. Account Management

Existing cardholders can call the customer service number for help with managing their accounts. This includes inquiries about the account balance, updating personal information, or requesting a credit limit increase.

3. Billing and Payments

For questions or concerns regarding your billing statement, payment due dates, or to report a payment that has been made, the customer service line is a valuable resource.

4. Report Lost or Stolen Cards

In case your card is lost or stolen, it is essential to report it immediately. The customer service can help you in reporting the incident and guide you through the steps to secure your account.

5. Dispute Transactions

If you find any unauthorized or incorrect transactions on your account, you can call the customer service number to dispute the charges.

Tips for Effective Communication

  1. Have Information Ready: Before making the call, have all relevant information such as your account number, Social Security number, and any specific transaction details handy.
  2. Be Clear and Concise: Clearly state the reason for your call and provide concise information to the customer service representative.
  3. Take Notes: It’s a good practice to take notes during the call, especially if you’re being given instructions or important information.
  4. Ask for a Reference Number: If your issue requires follow-up, ask for a reference number. This will make it easier to track the progress of your request or concern.


The Big Lots credit card phone number is an essential tool for both cardholders and applicants. It offers a convenient way to manage your account, resolve issues, and get information about your credit card. Ensuring effective communication and having relevant information ready can help in getting swift and helpful assistance. Always remember to keep personal information secure and only share it through verified and official communication channels.