Enterprise Rent-A-Car, an internationally recognized brand with more than 7,600 locations worldwide, is a dominant player in the car rental industry. From its humble beginnings to its current standing as one of the leading rental car companies, Enterprise has built a reputation for superior customer service, wide vehicle selection, and convenient rental locations. This article will delve into the history, services, and unique features of Enterprise Rent-A-Car.
Enterprise Rent-A-Car was established in 1957 by Jack Taylor in St. Louis, Missouri, USA. Named after the USS Enterprise, the aircraft carrier Taylor served on during World War II, the company started with just seven cars. Over the years, Enterprise expanded its operations, first throughout the United States and then internationally. Today, the company is a part of the larger Enterprise Holdings, which also owns National Car Rental and Alamo Rent a Car.
Enterprise Rent-A-Car provides a wide variety of rental services, which extend beyond just personal travel. Here’s a brief overview:
- Car Rental: Enterprise offers a diverse fleet of vehicles, from compact cars to luxury vehicles and SUVs, available for rental periods ranging from a day to several months.
- Van Rental: For customers needing more passenger space, Enterprise provides van rental services with a range of sizes.
- Car Sales: Enterprise sells certified used cars that have been part of their rental fleet.
- CarShare and Rideshare: In certain locations, Enterprise offers car-sharing services and a ride-share program for commuting workers.
- Business Rentals: Enterprise caters to businesses with rental needs, offering options for employee travel, fleet management, and truck rentals for moving or deliveries.
- Exotic Car Rentals: For customers seeking luxury or specialty vehicles, Enterprise offers an Exotic Car Collection in select markets.
Customer Service: Enterprise has built a reputation for high-quality customer service, which is evident in its numerous awards and recognitions. They are known for going the extra mile – literally. Many locations offer to pick up customers at no extra charge.
Weekend Discounts: To increase rentals during typically slower periods, Enterprise often offers discounted rates for weekend rentals.
International Presence: With thousands of locations across more than 85 countries, Enterprise is readily available in most major cities and airports worldwide.
Loyalty Program: Enterprise Plus, the company’s loyalty program, allows customers to earn points on rental expenses, which can be redeemed for free rental days.
Whether you need a car for a day, a week, a month, or even longer, Enterprise Rent-A-Car provides a variety of services to meet a wide range of customer needs. With its focus on excellent customer service, diverse fleet, and worldwide presence, Enterprise continues to be a leading choice for many rental car customers.